PainAddiction SP Needs Analysis

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Pain and Addiction Website Needs Analysis Results Summary on Standardized Patient

Groups surveyed from July to October 2008: medical residents (n=9), practicing physicians (n=9 x 2 groups), and nurse practitioners (n=9)

Interest in Online SP Course At least 78% of each target audience group surveyed agreed or strongly agreed with statements that they would be likely to take an online continuing education course based on a simulated, standardized patient; agreement was even stronger for the second physician group. The two physician groups surveyed were further asked if this was a good approach to CME and 78% and 89% agreed or strongly agreed. (See table below for details)

Other Strong Findings (>75% agree/strongly agree or rated #1 preference):

  1. All groups want patient information, such as the case information, medical history, laboratory results, etc., delivered via the website and not via email as we did with medical students
  2. All groups do not want to wait very long for a response from the standardized patient: 44% and 55% we willing to wait a maximum of one minute for a response; 22% and 33% of physicians would wait a maximum of 30 seconds; the majority of remaining respondents were willing to wait less than 30 seconds.
  3. The physicians wanted their interactions with the SP to be kept fairly short: 78% (7/9) chose 20 minutes or less as the preferred length of the SP encounter with 44% preferring 10 minutes or less.

Moderately Strong Findings (>55% agree/strongly agree or rated #1 preference):

  1. All groups rated online chat the highest for patient interviewing; discussion board was second highest. Online video and email were liked by a small minority; phone was uniformly rated very low.
  2. The interest in a video case presentation was bimodal - they either agreed or disagreed but did not feel neutral. Residents were interested; nurse practitioners were not interested; physicians were in the middle.
  3. All groups prefer to be able to do the interview on demand in a time window rather than have to schedule a time, especially NPs and physicians

Weak Findings (> 40% agree/strongly agree):

  1. Respondents slightly prefer weekdays to weekends. The respondents were split on the best time. The two largest groups preferred afternoons between 12 and 4 pm and late evenings with 8 pm being mentioned most frequently (Eastern time zone).


Details on Interest in SP

Group Detailed Results
Practicing Physicians78% (7/9)Agree or Strongly Agree with "I would be likely to take an online continuation course based on a simulated/standardized patient" and 78% (6/8) Agree or Strongly Agree with "An online simulated/standardized patient learning experience is a good approach to CME for primary care physician"
Nurse Practitioners 78% (7/9) Agree or Strongly Agree with "I would be likely to take an online continuation course based on a simulated/standardized patien"
Medical Residents 78% (7/9) Agree or Strongly Agree with "If it was optional, I would be likely to use the online simulated/standardized patient learning experience" and 56% (5/9) Agree or Strongly Agree with "I would like to have an online simulated/standardized patient learning experience as a part of my residency program."
Prescribing Physicians (not specialists in pain or addiction) 100% Yes, I would consider taking a course with a simulated patient component; 100% Agree with "I would be likely to take an online CME course that includes a simulated patient" and 89% (8/9) Agree or Strongly Agree with "An online simulated patient learning experience is a good approach to CME."